Collection of Your Personal Information
In order to access some Samawy Marine services, you will be asked to sign in with a username and password, which we refer to as your credentials. These credentials may or may not be valid across the entire website. As part of creating your credentials, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. Some services may require added security, and in these cases, you may be asked to create an additional security key.
At some Samawy Marine sites, we ask you to provide personal information, such as your e-mail address, name, work address or telephone number. We may also collect demographic information, such as your ZIP code.
We may collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Samawy Marine sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
When you receive newsletters or promotional e-mail from Samawy Marine, we may use web beacons (described below ), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with Samawy Marine, information collected through one Samawy Marine service may be combined with information obtained through other Samawy Marine services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Collection of Your Personal Information
Samawy Marine collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies and site usability.
We also use your information to communicate with you. Some Samawy Marine services may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Samawy Marine and its affiliates. Personal information collected on Samawy Marine sites and services may be stored and processed in the United States , UAE or any other country in which Samawy Marine or its affiliates, subsidiaries or partners maintain facilities, and by using a Samawy Marine site or hosting or email or mobile services, you consent to any such transfer of information outside of your country.
Sharing of Your Information
Except as described in this statement, we will not disclose your personal information outside of Samawy Marine and its controlled subsidiaries and affiliates without your consent. Some Samawy Marine services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Samawy Marine and the other company may receive information collected in conjunction with the co-branded services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Samawy Marine; (b) protect and defend the rights or property of Samawy Marine (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Samawy Marine services or members of the public.
Accessing Your Information
You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). You will be able to access and modify your personal information upon logging in to the private area of the website.
Some Samawy Marine services may collect other personal information that is not accessible via your account. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or you can write us by using our Web form , and we will contact you within 30 days regarding your request.
You can stop the delivery of future promotional e-mail from Samawy Marine sites and services by following the specific instructions in the e-mail you receive. This does not apply to mandatory service communications that are considered part of certain Samawy Marine services, which you may receive periodically unless you cancel the service.
Security of Your Personal Information
Samawy Marine is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
The Samawy Marine website use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
Use of Web Beacons
Samawy Marine Web pages may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
Samawy Marine may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a Samawy Marine site results in a purchase or other action on the company's site.
Controlling "Spam" or Unsolicited E-mail
Samawy Marine is concerned about controlling unsolicited commercial e-mail, or "spam." Samawy Marine has a strict Anti-Spam Policy prohibiting the use of a Samawy Marine e-mail account to send spam. Samawy Marine will not sell, lease or rent its e-mail subscriber lists to third parties. While Samawy Marine continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using tools such as the Inbox Protector and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Samawy Marine will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Samawy Marine is protecting your information.
Samawy Marine welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by using our Web form.